At Spicers Retreats, Hotels & Lodges, personal service is not just a priority, it is a given. From the moment you arrive till the second you leave, your comfort and pleasure are our mission. At every Spicers property we will know your name, and you will know ours, because we believe that to offer personal service it must truly be ‘personal’. And no request is ever too difficult, no problem too hard to solve. It’s our intimately unique promise to you.
At Spicers Retreats, Hotels & Lodges our aim is to be invisible… unless you want to talk to us. That’s because we believe the best service is so unobtrusive and efficient that you don’t notice it – you only notice how relaxed and happy you are.
In saying that, however, we also believe in being infinitely approachable. Our Managers are not stuck behind desks, they are greeting you at the door, offering you a drink and making sure that everything in your meal was as you like it. All while telling you a local anecdote or answering any questions you have.
Friendly, approachable, uniquely intimate – that’s Spicers service.